FAQ

Yes there is. You can click here to read it before your arrival. You will not be able to participate if you do not sign it. Those guests aged under 18 will require a parent or guardian to sign the waiver on their behalf.

If you sign before arrival online, you may be asked to sign it again when on site to validate the date of use and to allow a more speedy check in.

Please add an ONLINE WAIVER page:

The razeVR Waiver
Please read this document carefully. It is required to be signed before entering a razeVR experience.

PLEASE NOTE: You will not be able to take part in razeVR experiences without signing this waiver.

For the purpose of this waiver, the terms of VR

HEADSET – To enter Virtual Reality you must wear a headset which will totally block your view of your real location, and headphones that will prevent you from hearing the outside world. You will communicate with your party and our team members through the built-in communications system. In the event of a fire alarm, the system will shut down immediately. If this happens, you should remove the headset and take instructions from our team members.

LANGUAGE – Your view of the virtual world can be shown on monitors in our centres, or not if you request that. Our team members can always see this view. Some multiplayer experiences will allow you to see, and be seen, by people online from anywhere in the real world in virtual reality, so please be mindful of your actions and language, respecting other children and adults who may be in the virtual world with you.

AGE RATINGS – Many titles have an age rating or suggestion. Players will be able to choose any title. It is the players (or players guardian if under 18) responsibility to check the selected games are appropriate. The razeVR system includes features to help display appropriate titles for the age of players, including filters on our web site, but this can only work when a player selects or provides their correct age.

ONLINE – Some games allow access to the internet and can allow interaction, including audio and gestures which we will absolutely no control over. Unfortunately, this means inappropriate behaviour and verbal comments can be easily encountered, and all users should be aware that any online game can allow this to happen. We cannot police this and are therefore unable to guarantee this will not happen if an online title is selected.

IN STORE – Some players and users of VR can be easily shocked or surprised, both pleasantly and not, which can result in some people shouting expletives. razeVR and its staff will do all it can to stop this but it is obviously impossible for us to stop it entirely. We do ask that all players respect the others in the locations.

WOW! – Our Virtual Reality experiences can be extremely realistic, creating unprecedented levels of emotions. You can be scared, made to feel unsafe, unsure of your footings, or make you jump out of your skin. Other titles can help you relax and unwind, wow you with wonder, or make you curious. We cannot be held responsible for any injury caused by a players actions whilst reacting to VR. We do everything we can to provide a safe environment.

FIRST TIME – We recommend you start with more gentle experiences until you have become more familiar with the new world, unless you really want to experience something shocking. All our titles have information listed that will help you choose the experiences that best suit you. Please read this information before choosing any experience.

A LIST OF POTENTIAL ISSUES THAT YOU MAY BE AFFECTED BY.

PLEASE READ AND CONSIDER HOW THEY MAY AFFECT YOU BEFORE SIGNING THIS WAIVER AND ENTERING VIRTUAL REALITY.

Eye strain.
High volumes in the headphones (There is a volume control).
Flickering screens and flashing images which could trigger underlying health conditions. Motion sickness.
Equipment may affect some medical devices such as cardiac pacemakers etc. The equipment and media content of some experiences may affect those with pre-existing medical or mental health conditions. May affect pregnant women adversely.
It is possible to feel claustrophobia, panic, or other phobias.
Objects in the real world may not be visible in the virtual world. Objects in the virtual world may not exist in the real world.
Feelings of disorientation may be felt at the end of the experience. Repeated use may exaggerate the effects above.
HEALTH & SAFETY – If at any time you have any health & safety questions regarding you experiences at razeVR, please ask a member of our team straight away. We recommend that you do not enter VR when tired, or ill, under the influence of alcohol or drugs, hung-over, in pain, or feel stressed or anxious in any way, as these factors can increase your risk of any potential issues.

DISCOMFORT – Due to the unpredictable nature of the human response to virtual reality (dizziness, nausea, seizures, fear of heights, bumping into objects, etc.), we require all participants to sign this waiver releasing razeVR Limited from any liability regarding your (or your child/dependent/minor’s) use of the Oculus Quest 2 & HTC Vive and/or any of razeVR equipment.

RECOMMENDED AGES – Oculus VR, LLC. PlayStation VR, and HTC Vive recommend that children over the age of 13 use VR headsets.

RISKS – Unfortunately, there are risks associated with the use of VR (Virtual Reality) headsets. Some of the risks are fairly obvious: bumping into objects, tripping over wires, etc. Other risks are not so obvious and may either be latent in their effects (for example, vision impairment) or may trigger dizziness, nausea or even a seizure. The fact is, the technology is so new that health and safety research needs to catch up with it.

WAIVER – Because of the risks associated with the use of VR, razeVR requires that a waiver is signed prior to using razeVR equipment. In order to help you understand those risks, here are two articles that help to explain the risks involved.

A Super Quick Safety Guide to Letting Your Kids Use VR Headsets

Side Effects of Virtual Environments: A Review of the Literature

Please stop use of the VR equipment if you feel any discomfort whatsoever.

BY USING ONE OF razeVR VIRTUAL REALITY HEADSETS YOU ARE INDICATING YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

I (or my child/dependent/minor) wish to use one of razeVR virtual reality headsets. I recognise and understand that the use of a VR headset involves certain risks.

1) I (or my child/dependent/minor) am using the VR equipment voluntarily; 2) I assume all of the physical, psychological, and financial risks associated with use of VR equipment; 3) By signing, I acknowledge that I have read and understood all of the terms of this release form and that I am voluntarily giving up substantial legal rights, including the right to sue fudged Enterprises Ltd t/a razeVR or its employees;
4) (If the headset is being used by child/dependent/minor) I am the parent or legal guardian of the minor named below. I have the legal right to consent to and, by signing below, I hereby do consent to the terms and conditions of this Release of Liability.

I understand that I must sign this Release of Liability in person before using the equipment at the razeVR location.

I am confirming that I am over 18 years of age and have read the above information and agree to the razeVR Terms and conditions, or I am signing this waiver on behalf of person under the age of 18 years